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"comment": "Thank you, Mike, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Josephine, for taking the time to leave a review. We appreciate your feedback!",
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"comment": "Thank you, Donald, for sharing your experience! It's great to hear that your comfort level with wearing your hearing aids has improved during your visits to our Danada Square East location. We appreciate your trust in us and are here to support you on your journey.",
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"comment": "I'm just getting use to wearing my hearing aids consistently. My hesitation of wearing them have decreased every time I went in to Danada Square East Location and was professionally treated and was made comfortable explaining what to expect by continuously wearing them.",
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"comment": "Thank you, Naheed, for your review. We appreciate your feedback and look forward to serving you again!",
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"comment": "Thank you, Candace! We're so glad to hear that Laura provided you with a wonderful experience and that you're enjoying your Starkey devices. It's great to know they are making a positive difference in your daily life!",
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"comment": "Laura was wonderful! One of the reasons for this is that she is selling a product that is far superior to the last time I tried hearing aids. Then I failed and with my Starkey devices, it has been a different story. They are comfortable and have made much of my daily life easier and more enjoyable.",
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"comment": "Thank you, Nancy! We're grateful for your kind words and glad to hear that our team provided you with a professional experience and took the time to explain everything. Your feedback means a lot to us!",
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"comment": "Very professional\nTook time too explain!",
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"comment": "Thank you, S! We truly appreciate your kind words about Laura and Alexa. It's great to hear how their support has made a difference for your mother. Your recommendation means so much to us!",
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"comment": "Laura is always helpful to my mother. If there's a problem with the hearing aids, she tries to figure it out by asking different questions. Sometimes, that's not easy when working with a person with dementia. Laura is always kind and attentive and she knows what she's doing. Aleksa is also really nice and happily helps me when I have to reschedule my mom's appointments for various reasons. Highly recommend the Wheaton and Tinley Park Hearing Lab locations.",
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"comment": "Thank you, Nicole! We're glad to hear that your dad received excellent care and that the hearing aid adjustments made a difference. Your recommendations mean a lot to us!",
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"comment": "They took very good care of my Dad. Repaired his hearing aid right there and adjusted the sound clarity. I will always go to them ans will recommend them to family and friends.",
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"comment": "Thank you, Bob, for taking the time to leave a review! We appreciate your support.",
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"comment": "Thank you, Mary! We're glad to hear you had a positive experience and that Laura made you feel respected and heard. Your recommendation means a lot to us!",
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"comment": "Very positive. Laura was excellent. I would recommend this place. I felt respected, and that my concerns were brought into lights and considered.",
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"comment": "Thank you, Nadine, for your kind words! We're so glad to hear that your mother is enjoying conversations again and that Laura was able to assist with her hearing aid. Your appreciation means a lot to us!",
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"comment": "My mother was having problems hearing, turns out her hearing aid was not working properly at all. Laura took the time to go over options with my mom. The aid was sent out for repair and now she is back to enjoying conversations again.\nThank You Laura Kruppe for your time and patience.",
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"comment": "Thank you, James, for your kind words! We're glad you experienced our friendly and professional service. Your satisfaction means a lot to us!",
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"comment": "Friendly, professional snd timely service when you need it most - when your hearing aids need repair. Best care ever!",
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"comment": "Thank you, Christina, for your wonderful feedback! We're glad to hear that Tim and his assistant provided you with great support, and we truly appreciate your recommendation.",
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"comment": "Hearing Lab is always at their best! Tim and his assistant are always available to help and advise and always considerate and thorough. I would recommend them to anyone.",
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"comment": "Thank you, Kimberly, for your wonderful feedback! We're glad to hear Laura and our front desk attendant made your experience seamless and efficient. We appreciate you sharing your thoughts!",
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"comment": "Thank you for your 5-star review!",
"updateTime": "2025-06-19T19:42:24.163016Z"
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"comment": "Thank you, Edward! We're so glad you felt comfortable learning about your hearing aids and appreciate your loyalty.",
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"comment": "Thank you for your 5-star review!",
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"comment": "Thank you, Diane, for your kind words and for recognizing the efforts of Haley and our team; we're glad to hear you felt well taken care of during your visit.",
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"comment": "Thank you for your review, Susan Stochmal!",
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"comment": "Thank you for your review, KAREN SAVAGE!",
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"comment": "Tim is wonderful! Very thorough and knowledgeable. The reception ladies are also very nice. Tim is no longer at the Hearing Lab close to my home but I have no problem driving to wherever he is working. Very happy with their services.",
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"comment": "Thank you for your review and recommendation, Lauren Collins!",
"updateTime": "2021-01-18T21:07:22.741746Z"
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"comment": "First experience with hearing aides. Store personnel were pleasant and very helpful. Tim took his time explaining and answering my many questions. I would recommend their services.",
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"comment": "Thank you for your review, David!",
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"comment": "Haley and every staff member I've worked with here have been wonderful! They always go above and beyond to make sure my hearing aids are working as they should. Friendly customer service isn't easy to find nowadays and that's what I get everytime I come in. Thanks!",
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"comment": "Thank you for your review and recommendation, Marc!",
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"comment": "Haley and the staff at this office have provided me with great service for the past 2.5 years. My devices brought me back to life as I can now hear like I did before hearing loss. They are always kind, thoughtful and accommodating. Highly recommend Hearing Lab Wheaton.",
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"comment": "Thank you for your 5-Star review, Rick!",
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"comment": "Thank you for your review, Mae!",
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"comment": "We have been going to Tim about 4 years when he was in Oakbrook, IL. We continued to go there and were very unhappy with the personwho replacedhim. We decided to follow him to the Wheaton location because he is so thorough and such a pleasant person to talk to. He's totally interested in the workability of the hearing aids. Thank God you hired him and you can tell he loves his job. We appreciate you Tim.",
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"comment": "Thank you for your review, Rich!",
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"comment": "I have been a client for more than 5 years and would not go anywhere else for service or new devices. Haley Wright is outstandin!",
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"comment": "Thank you for the review and recommendation, Gulrose!",
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"comment": "We have been clients of hearing labs for nearly 10+ years. We have always received excellent service from Tim Finnegan. Tim is extremely courteous, kind and receives us with a smile and always makes time when my husband Denis needs any adjustments.\nIf you need hearing aids you need to go see Tim. I guarantee you will be totally satisfied and you know that you made the right decision. You can tell him Rose Nickles sent you.\n\nThank you",
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"comment": "Thank you for your review, Gerald!",
"updateTime": "2020-08-17T14:38:05.294796Z"
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"comment": "Excellent service and staff, Haley is wonderful.",
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"comment": "Haley, Alison and Erin do a wonderful job at the Hearing Lab.... They are helpful, knowledgeable, and my newest hearing aides seem to be working wonderfully! I know you would be happy using the Hearing Lab in Wheaton!",
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"comment": "Thank you for your review, Bob!",
"updateTime": "2020-07-27T21:02:21.468505Z"
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"comment": "I lost one of my prior hearing aids (Siemens) and then met Haley.\n\nThe Siemens units were up to date for the time I bought them, about 10 years ago. I had no idea that the Hearing Lab with the new technology could be a real improvement. I remain shocked to this day!\n\nMy hearing, without aids is very compromised.\n\nWith the Nu Ear aids, my hearing is almost 100% .\n\nHaley was very patient- oriented , and I recommend the Hearing Lab and Haley without qualification.",
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"comment": "Thank you for your review and recommendation, Jean!",
"updateTime": "2020-07-20T14:15:17.944142Z"
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"comment": "Haley and her staff are wonderful! I've had my hearing aids for over 2 years now, and, if it wasn't for Haley, I'd probably still be debating my need for them. ( my tests showed a significant hearing loss...I was in denial!) The maintenance service, thorough examinations, technical questions, and outstanding administration assistants will keep me coming back. I highly recommend them!",
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"comment": "Thank you for your review, Marge!",
"updateTime": "2020-07-13T14:22:31.980472Z"
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"comment": "I have been had the priviledge of getting to know Haley, and to be taken care by her, for many years. She is always concerned, and very helpful with any thing I need, whenever I am in for follow-up checks on my hearing device. Haley is professional, and is very knowledgable, but it's her warm personality that stands out for me. She makes every experience pleasant, and explains everything you need to know, so you truly understand. And, Erin, is admin. assistant. She is the first person you see. She is personable, and always has a smile on her face, and in her voice. Erin will make you feel welcomed, for sure!!!! They are keepers!!!",
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"displayName": "BILL KATSOOLIAS"
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"reviewReply": {
"comment": "Happy you're hearing better, thank you for the review Bill!",
"updateTime": "2020-03-10T19:15:28.515127Z"
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"comment": "Feeling very comfortable and confidence dealing with Haley Wright. Hearing aids work very good and soooo much better then the ones I had before.",
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"displayName": "Bruce Menkveld"
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-14T22:04:04.041564Z"
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"comment": "Excellent customer service and experience. Haley Wright is the best !!",
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"displayName": "Janice Jezuit"
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-05T23:17:30.722308Z"
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"comment": "Haley , the audiologist, is awesome. My mother and mother-in-law both were extremely pleased with the way they were treated and the excellent service they received.\n\nGlenn Jezuit",
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"comment": "Thank you for taking the time to leave us a review! Haley is the best, and we are so happy you stayed and found a hearing solution with us.",
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"comment": "Having a hearing loss is no picnic. I finally decided to do something about my problem and had planned to shop around. My first stop was the Hearing Lab at Danada Square East. After meeting with Haley, I felt a rapport and remained. Haley listens, observes, and keeps it real for me. I highly recommend the Hearing Lab at Danada Square East.",
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review! Please don't hesitate to visit or reach out as you transition with the new hearing aids!",
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"comment": "Working with Harley has been great. She has made me comfortable about hearing aids. I am fairly new to the Hearing Lab and my hearing aids. Still getting used to them. But up to this point its been good.",
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"displayName": "Tim Burgess"
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "I feel as comfortable at the lab as I do at home. Haley is professional and a pleasure to work with to resolve my hearing issues.\n\nErin is a wonderful receptionist",
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"comment": "Thank you for taking the time to leave us a review!",
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"comment": "Haley and Erin did a great job. It is nice to hear certain sounds again. So for no trouble with the hearing aids. Thank You",
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"displayName": "Emilie Jones"
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"comment": "Emilie, we are so happy to hear you've adjusted to hearing your best since your visit. Thank you for taking the time to leave us a review.",
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"comment": "Have enjoyed working with both Haley and Erin. Very helpful and always courteous. The hearing test was the best yet and showed me the level of my hearing deficiency. Hearing aid is very comfortable and easy to use. I've had no trouble getting used to it and easily wear it all day.",
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"comment": "Wow! Thank you for the positive review Frank, we appreciate it.",
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"comment": "I extremely satisfied with the ladies at the Hearing Lab in Wheaton. They were helpful, friendly, and very courteious. They went out of their way for me and my wife. I can't say enough about them.",
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"comment": "Albert - thank you for taking the time to leave us a review. Happy to hear you're happy with your hearing aids and service with Haley!",
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"comment": "Have been working with Haley Wright for 2 years now. She is a pleasure to work with. After the first assessment, Haley gave me a year to think about hearing aids, then re-tested me. Since purchasing the hearing aids a little over a year ago, Haley has been great in working with me on their adjustments and use. She is low-pressure and very knowledgeable.",
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"comment": "Thank you for your review, Kathy Swanson!",
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"comment": "They are wonderful there. Great service. Every time we have interaction with the staff, they are wonderful, thoughtful and provide great service.",
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"comment": "Thank you Phillip for leaving us a review! We appreciate your business!",
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I'm just getting use to wearing my hearing aids consistently. My hesitation of wearing them have decreased every time I went in to Danada Square East Location and was professionally treated and was made comfortable explaining what to expect by continuously wearing them.
Donald Starks, on GoogleLaura was wonderful! One of the reasons for this is that she is selling a product that is far superior to the last time I tried hearing aids. Then I failed and with my Starkey devices, it has been a different story. They are comfortable and have made much of...
candace olander, on GoogleVery professional Took time too explain!
nancy kortum, on GoogleLaura is always helpful to my mother. If there's a problem with the hearing aids, she tries to figure it out by asking different questions. Sometimes, that's not easy when working with a person with dementia. Laura is always kind and attentive and she knows what she's doing. Aleksa is...
S B, on GoogleThey took very good care of my Dad. Repaired his hearing aid right there and adjusted the sound clarity. I will always go to them ans will recommend them to family and friends.
Nicole Pepke, on GoogleVery positive. Laura was excellent. I would recommend this place. I felt respected, and that my concerns were brought into lights and considered.
Mary Ann Reed, on GoogleMy mother was having problems hearing, turns out her hearing aid was not working properly at all. Laura took the time to go over options with my mom. The aid was sent out for repair and now she is back to enjoying conversations again. Thank You Laura Kruppe for your...
Nadine Heinrich, on GoogleFriendly, professional snd timely service when you need it most - when your hearing aids need repair. Best care ever!
James Hatfield, on GoogleHearing Lab is always at their best! Tim and his assistant are always available to help and advise and always considerate and thorough. I would recommend them to anyone.
Christina McPheeters, on GoogleLaura was helpful, relatable, and professional. I had a great experience! Also-as somewhat of a side note-the front desk attendant was super efficient. It was the first time the information that I provided (ahead of time) for an office visit of any kind was actually entered into the forms for...
Kimberly Murphy, on GoogleGreat customer service and really made me comfortable with learning all about my hearing aids. My first pair of hearing aids and they will always have me as a customer
Edward Starzynski, on Google
