Online Hearing Test
Today Closed
127 Danada Square East, Wheaton, IL 60189
(630) 882-5503

Our Staff

Laura Kruppe, HIS

Hearing Instrument Specialist

Laura Kruppe is a dedicated Hearing Instrument Specialist with over five years of experience in the field. Originally from Deerfield, IL, Laura relocated to Glen Ellyn, IL, in 2021. She earned her B.A. in Biology from Adrian College in 2012 and completed the Hearing Instrument Dispensing Program at the College of DuPage in 2019, the same year she began her career at the Hearing Lab.

Laura is passionate about providing exceptional care and service to her patients, emphasizing personal development and a patient-centered approach in all aspects of her work.

Outside of saving hearing lives, Laura loves spending time with her dog, Lou, and hanging out with her husband. Together, they enjoy playing pickleball and ping pong. Laura also enjoys hobbies like playing lacrosse, computer gaming, and cooking.

Mary Nicols

Patient Care Coordinator

Mary Nichols is a Patient Care Coordinator at Hearing Lab in our Plainfield and Wheaton offices. Mary is originally from Orland Park, IL and moved to Plainfield, IL in 2004. Mary attended Illinois State University and started working at Hearing Lab in December of 2023. Mary was drawn to the profession because she has always been passionate about helping others improve their quality of life. What Mary loves most about saving hearing lives is seeing how it changes people’s lives for the better. She loves helping them hear their loved ones again and enjoy the sounds they’ve been missing. Mary strives to give excellent customer service in her everyday work with patients. Outside of saving hearing lives, Mary spends most of her time watching her kids play sports. When she is not at a field or gym, she enjoys spending time with family and friends, traveling, going on walks with her dog and most recently playing pickle ball.

Aleksa Culafic

Patient Care Coordinator

Bio coming soon.

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Customer Reviews

Josephine Collins, on Google

I'm just getting use to wearing my hearing aids consistently. My hesitation of wearing them have decreased every time I went in to Danada Square East Location and was professionally treated and was made comfortable explaining what to expect by continuously wearing them.

Donald Starks, on Google
Naheed Imam, on Google

Laura was wonderful! One of the reasons for this is that she is selling a product that is far superior to the last time I tried hearing aids. Then I failed and with my Starkey devices, it has been a different story. They are comfortable and have made much of...

candace olander, on Google

Very professional Took time too explain!

nancy kortum, on Google

Laura is always helpful to my mother. If there's a problem with the hearing aids, she tries to figure it out by asking different questions. Sometimes, that's not easy when working with a person with dementia. Laura is always kind and attentive and she knows what she's doing. Aleksa is...

S B, on Google

They took very good care of my Dad. Repaired his hearing aid right there and adjusted the sound clarity. I will always go to them ans will recommend them to family and friends.

Nicole Pepke, on Google
Bob Green, on Google

Very positive. Laura was excellent. I would recommend this place. I felt respected, and that my concerns were brought into lights and considered.

Mary Ann Reed, on Google

My mother was having problems hearing, turns out her hearing aid was not working properly at all. Laura took the time to go over options with my mom. The aid was sent out for repair and now she is back to enjoying conversations again. Thank You Laura Kruppe for your...

Nadine Heinrich, on Google

Friendly, professional snd timely service when you need it most - when your hearing aids need repair. Best care ever!

James Hatfield, on Google
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